Know what stage your order is at and the next decision.

From your first enquiry to delivery preparation, we keep product decisions, approvals and responsibilities clear, managing your shirt or pyjama order within one agreed scope.

You can start with the product category, approximate quantity and target date.
Completed shirts suspended at the Erten production facilityA real shot from the Erten production facility
01

Product and order scope

02

Approval and decision points

03

Order-specific target schedule

04

Packaging and delivery preparation

Your order way

Seven stages, three clear responsibilities.

See the information expected from you at each step, the responsibility of Erten and the clear result at the end of the step in the same place.
  1. 01

    Initial request and eligibility assessment

    expected from you
    Product category, approximate quantity and target date
    Erten's responsibility
    Assesses product construction and production scope
    What becomes clear at the end of the stage
    Scope of the consultation and initial information required
  2. 02

    Order scope and quotation

    expected from you
    Style, quantity, size-colour distribution and delivery requirement
    Erten's responsibility
    Brings product, materials, workmanship and delivery scope together in the quotation
    What becomes clear at the end of the stage
    Written quotation and order scope
  3. 03

    Product decisions

    expected from you
    Fabric, pattern, size, collar, cuff, label and trim preferences
    Erten's responsibility
    Evaluates the compatibility of decisions with each other and with production
    What becomes clear at the end of the stage
    Product information that can be transferred to the sample
  4. 04

    Sample and modifications

    expected from you
    Evaluates the sample and shares changes openly
    Erten's responsibility
    Prepares the sample and explains the impact of requested changes on product, cost and schedule
    What becomes clear at the end of the stage
    Approval ready product standard
  5. 05

    Pre-production approval

    expected from you
    Approves sample, size, quantity distribution, label and packaging decisions
    Erten's responsibility
    Verifies approved information within a single production scope
    What becomes clear at the end of the stage
    Approved order to be transferred to production
  6. 06

    Bulk production and progress information

    expected from you
    Shares necessary decisions and additional information in a timely manner
    Erten's responsibility
    Conducts production with approved product information and notifies important developments at the right stage
    What becomes clear at the end of the stage
    Production tailored to the order scope
  7. 07

    Final inspection, packing and dispatch preparation

    expected from you
    Verifies information required for delivery location and shipment
    Erten's responsibility
    Completes final inspection, folding, packing and carton preparation
    What becomes clear at the end of the stage
    Order ready for pickup or shipment

Collaboration

Who makes which decision and when?

Making responsibilities visible from the beginning protects the order from unnecessary waiting and proceeding with incomplete information.
Subjectexpected from youErten's responsibilityThe clear decision
Product informationStyle objective and brand requirementsCreation of product details suitable for productionScope of product to be transferred to the sample
SampleSharing evaluations and changesSample production and feasibility review of requested changesApproved product standard
ProductionProvision of approvals and required information in a timely mannerTransferring and monitoring the approved scope to the production planProduction start and progress
PackagingLabelling, folding and product-protection requirementsPreparation of the agreed packaging layoutPackaging standard
DeliveryVerification of delivery location and shipping informationCompletion of carton and dispatch preparationOrder ready for delivery

Business decision points

The quote is not just a price, it is the written framework of the order.

Commercial conditions regarding price, payment, sample, packaging and delivery scope are shared in writing in the order-specific quotation.
  1. 01Product and order information required to prepare the quotation
  2. 02How changes to the product, quantity or materials affect pricing
  3. 03Sample scope and how changes will be handled
  4. 04Payment and other commercial conditions should be stated in the written quotation
  5. 05Quotation scope for labelling, packaging and dispatch preparation
  6. 06Effect of delivery location and shipping method on the order plan

Determine target schedule

The schedule consists of the actual scope of the order.

Shirt production to dispatch readiness takes approximately 3-6 weeks, planned once order scope, approvals and material preparation are complete. Pyjama sampling, production capacity and delivery timing are planned separately for the product and order scope.

Change and delay management

When a new decision comes, we make its impact visible.

Rather than silently pushing changes into production, we clarify together the impact on scope, cost, and target schedule.
01

We evaluate the impact

Together, we assess how the change request affects the product, cost and target schedule.

02

We share the decision

We openly share the feasibility of the change and the necessary new decision.

03

We will proceed after confirmation

We do not begin work that changes the order scope without approval.

04

We update the coverage

We add approved changes to the order specification and communicate any development that affects the schedule at the relevant stage.

Erten shirt pressing and folding preparation

Delivery preparation

Production continues beyond sewing the product.

We treat the delivery method as an integral part of the order, from final product inspection to carton layout.
  1. 01

    Final inspection

    Garment appearance, measurements and workmanship are inspected against the order scope.

  2. 02

    Folding and packaging

    Labelling, folding and garment protection follow the approved specifications.

  3. 03

    carton layout

    Quantity, size and colour distributions are matched with the order information during carton preparation.

  4. 04

    Delivery information

    When the order is ready, we confirm the information required for delivery or shipment with the buying team.

before you decide

Clear answers regarding ordering and delivery.

01What information should I provide for the initial assessment?

The product category, approximate quantity and target date are a good starting point. If the style, fabric or packaging details are not yet ready, we can work through them during the consultation.

02When is the quotation confirmed?

After assessing product construction, approximate quantity, materials, sample and delivery scope, we provide a written quotation tailored to the order.

03How to evaluate the approximate production quantity?

We assess order quantity alongside the number of styles, garment construction, material availability and target date. A workable production scope is discussed during the initial consultation.

04How does the sample process proceed?

We transfer the agreed product information to the sample. This brings fit, measurements, appearance, fabric, trims and workmanship together for assessment.

05Can we request a change in the sample?

Yes. We assess how changes affect the product, cost and target schedule, then update the approved scope.

06With which approval does bulk production begin?

The production scope is created by clarifying the decisions affecting production such as sample, measurement, product details, quantity distribution, labelling and packaging.

07What information affects the target schedule?

The garment construction, number of styles and colours, quantity split, sample revisions, material preparation, packing and timely approvals all affect the schedule.

08How do we get information about the progress of the order?

Approval points and any developments that may affect production or delivery preparation are shared with the buying team at the relevant stage.

09Can changes be made after production has started?

We assess which production stage the change request affects. The order scope is not changed until feasibility, cost and schedule effects are clear.

10When are labelling and packaging decisions made?

These decisions should be agreed before production begins. Label position, folding, product protection and carton layout are then added to the order specification.

11Why are delivery location and shipping information important?

The delivery method may affect carton preparation and order planning. We therefore verify the delivery location and required shipping information at the relevant stage.

12How to notify that the order is ready?

After final inspection and packing preparation, we share the required delivery or dispatch steps with the buying team.

13Where are the price, payment and commercial terms located?

Commercial conditions regarding price, payment, sample, packaging and delivery scope are shared in writing in the order-specific quotation.

14What happens if customer approvals are delayed?

Delays to approvals that affect production or delivery may change the target schedule. We assess the impact and agree the latest plan with the buying team.

Start an order consultation

Let's clarify your order scope and the next step together.

Share your product category, approximate quantity and target date so we can identify the information required and recommend the appropriate route through the order process.Share your order request You don't need to have all the technical details ready for the initial consultation.